Soporte Granada

Services

At Soporte Granada we do just one thing, but we do it really well: take care of the software on your Apple and Windows devices.

Remote support

Via TeamViewer, from wherever you are

On-site

At your home or office in Granada

Preventive support

Routine maintenance to stop problems before they start.

  • Safe macOS, iPadOS and iOS updates
  • Safe Windows and driver updates
  • Backup setup and verification
  • Performance and storage optimisation
  • Clean-up of junk files and duplicate apps
  • Security and privacy review
  • Device health report

Corrective support

When something already fails, we fix it without losing your data.

  • Mac or PC running slow, overheating or restarting on its own
  • Blue screens (BSOD) and Windows Update errors
  • Malware and adware removal
  • Account and password recovery
  • Data and photo recovery
  • Update errors or black screen
  • Email account setup (POP/IMAP/Exchange), iCloud and OneDrive
  • Data migration, even between Mac and PC

Beyond maintenance

We also handle everything that connects to your device.

Software and platforms

We install, configure and troubleshoot the apps you use most, on Mac and PC.

  • Microsoft 365: Word, Excel, PowerPoint, Outlook and Teams
  • Google Workspace: Gmail, Drive, Calendar, Meet and Docs
  • Adobe Creative Cloud: Photoshop, Illustrator, Premiere, Lightroom
  • Figma and Affinity: graphic design and layout tools
  • iCloud and OneDrive: sync and backups
  • Zoom, Slack and other video call and teamwork tools
  • Licences and activations, no duplicates or surprises

Peripherals and accessories

We connect and configure everything around your device so it works right away.

  • Printers and scanners: setup, drivers and network scanning
  • Bluetooth devices: mouse, keyboard, headphones and speakers
  • External monitors and multi-screen setup
  • External drives, USB sticks and memory cards
  • Webcams and microphones for video calls
  • Graphics tablets and other creative accessories

Networking and connectivity

We set up your home or office network so all your devices connect without issues.

  • Wireless routers: setup and Wi-Fi extenders
  • Wi-Fi cameras and video surveillance
  • Local networks (LAN) for sharing files and printers
  • Smart home and home automation devices